Distance Sales Agreement
In accordance with the "Regulation on Distance Contracts and Implementation Principles and Procedures" published in the Official Gazette dated June 13, 2003, and numbered 25137, it is mandatory to make a contract for sales conducted over the internet. The details of the contract are as follows.
DISTANCE SELLING AGREEMENT
PARTIES TO THE AGREEMENT
SELLER: www.avpcarrental.com (Avrupa Servis Anonim Şirketi)
Address:
Phone:
Email: info@avpcarrental.com
BUYER: The address and contact information used by customers when requesting services from www.avpcarrental.com are taken as the basis.
SUBJECT OF THE AGREEMENT
The determination of the rights and obligations of the parties in accordance with the provisions of the Consumer Protection Law numbered 4077 and the Regulation on Distance Contracts Implementation Principles and Procedures regarding the sale and delivery of the goods/services mentioned in the contract, the qualities mentioned in the contract, and the sale price of the goods/services ordered by the Buyer from the www.avpcarrental.com website via electronic medium. The Buyer states and declares that they are informed about the basic characteristics of the goods/services subject to the sale, the sales price, payment method, delivery conditions, etc., and confirmed these preliminary information electronically, and then ordered the goods/services in accordance with the terms of this contract. The "Site Terms of Use" and "Transfer Terms" on the www.avpcarrental.com website are integral parts of this contract.
CONTRACT DATE
The dates covered by the service requested from www.avpcarrental.com by customers are essential.
DELIVERY OF GOODS/SERVICES, PLACE OF PERFORMANCE OF THE CONTRACT, AND DELIVERY METHOD
The service provided by the Seller is provided in the manner determined by the Buyer when requesting the service according to the transfer location specified by the Buyer.
DELIVERY COSTS AND PERFORMANCE
Delivery costs are borne by the Buyer. If the Seller has declared that it will cover the fee of those who request the service at an amount higher than the one announced on the website or will make free delivery as part of a campaign, the delivery cost will be borne by the Seller. In the event that the price of the goods/services is not paid for any reason or is canceled in the bank records, the Seller is considered to be relieved of the obligation to deliver the goods/services, and the relevant procedure is carried out in accordance with the "Transfer Terms" previously placed on the website.
BUYER'S STATEMENTS AND COMMITMENTS
If the right of withdrawal is to be used, the goods/services must not be used. The invoice must be returned. In the event that the Buyer's credit card is used by unauthorized persons in an unjust or unlawful manner without any fault of the Buyer after the delivery of the goods/services, the Buyer is obliged to return the goods/services to the Seller within 3 (three) days, provided that it is delivered to him. In this case, the delivery costs are borne by the Buyer.
SPECIFICATIONS OF THE GOODS/SERVICES SUBJECT TO THE CONTRACT
The type and kind of the goods/services, quantity, brand/model, color, and the sales price including all taxes are as specified in the goods/services presentation page of the www.avpcarrental.com website and as indicated in the invoice, which is an integral part of this contract.
CASH PRICE OF THE GOODS/SERVICES
All prices on the www.avpcarrental.com website are displayed including VAT and all other taxes (subject to changes in these taxes). In case the Buyer pays with a credit card in installments, the installment type selected from the site is valid. In installment transactions, the relevant provisions of the agreement signed between the Buyer and the cardholder bank are valid. The due date of the credit card payment is determined by the agreement between the bank and the Buyer. In our website, prepayment may be the only payment option for some vehicles. Any commission deductions and liabilities arising from the bank to be used for money transfer are the responsibility of the sending party.
CANCELLATION AND AMENDMENT
If the consumer requests cancellation up to 12 hours before the start of the service, the full service fee paid will be refunded. If the consumer requests cancellation within less than 12 hours before the start of the service, 50% of the one-way service fee will be refunded (the full round trip fee will be refunded if the round trip service fee has been paid). These conditions do not cover promotional services, early booking, or discounted bookings. In the event of date changes made by the consumer, the cancellation provisions apply. The consumer agrees to comply with the service contract rules purchased from the Agent; 3rd parties will respect life, property, and peace, otherwise the service cannot be received for a valid reason, and there is no right to refund. If, after the delivery of the goods/services, the credit card of the Buyer is used by unauthorized persons in an unjust or unlawful manner not due to the Buyer's fault, the Buyer is responsible for returning the goods/services to the Seller within 3 (three) days, provided that it has been delivered to him. In this case, the delivery costs are borne by the Buyer.
GENERAL PROVISIONS
The Agent will make every effort to provide an alternative vehicle as soon as possible when it understands that the transfer cannot be made due to mechanical breakdown of the transfer vehicle, traffic accident, operational disruptions, adverse weather conditions, traffic congestion, terrorist events, law enforcement practices, etc., or notify you in case of otherwise. In the above-mentioned situations, the transfer fee already paid to us will be refunded without deduction, and/or in such a case, the price difference arising from the transportation provided by the Consumer with his own means will also be paid by the Agent.
EFFECT
This contract, if necessary, will be drawn up in 2 copies and signed by the parties; In disputes arising from this contract, the provisions of the Highway Transport Law No. 4925 will apply. Istanbul courts and enforcement offices are authorized in cases of disputes arising from this contract. I declare that I have read and accepted the Web Site Distance Sales Contract and the provisions of the "Terms and Conditions" page on behalf of myself and the persons whose names I have indicated in the reservation form. This declaration is valid even if someone else has carried out and/or signed the reservation process on my behalf. As a consumer, I declare that I have read, understood, and accepted all the provisions stated in the Web Site Distance Sales Contract and "Terms and Conditions" on the Agent's website, as well as the accuracy of the information in the reservation form, the provisions of the Highway Transport Law No. 4925, and the information on the Agent's website.
CAR RENTAL AGREEMENT
The vehicle will be delivered with a full tank, and it will be delivered back with a full tank. Otherwise, the missing fuel cost, plus a 25% service fee, will be requested from the lessee.
In the event of any accident, the report to be made to the police is mandatory, and the minutes and the document related to the police report must be submitted to the company. Otherwise, the tenant is responsible for all kinds of adverse results, including the cost of the rented vehicle.
Any fines received during the rental period are the responsibility of the lessee.
The tenant cannot make any changes to the vehicle or replace it with another vehicle without the written consent of the company. Otherwise, the tenant is responsible for all adverse consequences.
Car rental is made for a minimum of 24 hours. The 25th hour or more is calculated as a full day.
In case the vehicle is not returned at the end of the agreed time, the company has the right to request the rent of the vehicle for the time exceeding the agreed time and, in the event of non-compliance, to legally recover the vehicle. In addition, the tenant will pay a fee to the company for every 1 (one) hour of delay.
The tenant will use the vehicle carefully and comply with the general traffic rules.
The tenant may not use the vehicle under the influence of alcohol or any other intoxicant and/or illegal drugs.
In case the vehicle is stolen, a report must be made to the nearest police station immediately. The lessee is responsible for delivering this report to the company and the fees arising from this.
The vehicle is delivered with insurance. However, the lessee is responsible for any damage not covered by the insurance.
In case of any breakdown or malfunction in the vehicle, the company should be contacted immediately.
The costs of fuel, parking, and fines received during the rental period are the responsibility of the tenant.
The company has the right to request collateral from the lessee if necessary.
If there is an increase in fuel costs, road, and bridge costs, the lessee is responsible for these increases.
The company will provide 24/7 roadside assistance.
The tenant must return the vehicle at the place and date specified in the contract.
The vehicle cannot be left abroad.
No pets are allowed in the vehicle.
For the lessee who violates the traffic rules, the authority, and the highway law, who violates the parking rules or uses the vehicle for illegal purposes, the penalties and other legal penalties will be applicable, and the lessee will pay all these expenses.
The lessee must pay all fees arising from the violation of the rules and laws during the use of the rented vehicle.
The tenant cannot rent the vehicle to another person without the written consent of the company.
The company has the right to request collateral from the tenant.
The tenant cannot demand the company's compensation for any delays, cancellations, or delays in the vehicle rental service.
The lessee may not use the vehicle for illegal purposes or in accordance with the general safety, cleanliness, and use of the vehicle rules, and may not make any changes to the vehicle or replace it with another vehicle without the written consent of the company.
In the event of any malfunction or breakdown of the vehicle, the company should be contacted immediately.
The tenant may not leave the vehicle abroad.
The lessee may not use the vehicle abroad without the written consent of the company.
In the event of a breakdown or malfunction in the vehicle, the company should be contacted immediately.
No additional passenger insurance is offered, and any kind of personal accident is not covered.
In the event of an accident, theft, or damage to the vehicle, a report must be made to the police immediately.
The tenant must return the vehicle at the date and time specified in the contract.
The lessee must return the vehicle with the same amount of fuel as it was delivered. Otherwise, the missing fuel cost, plus a 25% service fee, will be requested from the lessee.
The lessee cannot demand compensation for any delays, cancellations, or delays in the vehicle rental service.
The vehicle may not be used for illegal purposes, or for any purpose in violation of the general safety, cleanliness, and use of the vehicle rules.
The tenant may not use the vehicle under the influence of alcohol, drugs, or any other illegal substance.
The company does not guarantee the radio, CD player, air conditioning system, or any other accessory.
The lessee is responsible for any damage to the vehicle not covered by the insurance.
For any malfunction, breakdown, or accident, the lessee should contact the company.
The cost of fuel, parking, and any fines received during the rental period are the responsibility of the lessee.
